Technical Services

Field and User Support

December 23, 2019 - By thinkitfirst

PROBLEM

An Army C4ISR customer requires experts to provide support for newly fielded tactical technology.

 

SOLUTION

Lockwood hired a team of field support representatives (FSR) to provide on-site support for cutting edge C4ISR technology.

 

CUSTOMER BENEFIT

Lockwood’s FSRs improve readiness by delivering real-time support and software updates to soldiers using this technology in the field.

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